Everything organized

SAFRAN - VECTRONIX AG

Safran Vectronix AG is a leading global supplier of optronic devices, systems and sensors for military and civil applications. Safran Vectronix AG has an innovative SME with around 200 employees.

It relies on Jira Software from Atlassian for smooth and efficient order processing. To ensure optimal internal support, it uses Jira Service Desk.

EPS was allowed to support Safran Vectronix AG during the implementation and will stand by her on the further way.

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Safran Vectronix AG decided to cooperate with us for the following reasons:

  • We have a lot of experience and satisfied references in the Atlassian
  • We have our own service desk and actively use it for support. With this experience, we can provide Safran Vectronix AG with perfect advice
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  • Improvement of the order processing
  • Improvement of the organization
  • Internal service improvement
  • Increase of efficiency
  • Internal ticket system
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The project specifications of Safran Vectronix AG were first analyzed in detail and a solution proposal was developed.

Safran Vectronix AG requires a support system for internal use.

After a first free consultation, in which we were allowed to present our solution proposal, Safran Vectronix AG decided to cooperate with us.

In the following steps we carried out the entire installation, licensing and configuration of the Atlassian products. After these points were completed, the employees of Safran Vectronix AG were trained in their use.

Up to now, we have been working for Safran Vectronix AG in an advisory capacity and support them with services around Atlassian.

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  • Atlasian Jira
  • Atlassian JIra Service Desk
  • Various Jira Plugins
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