Atlassian Solutions
Digital Transformation with Vision – Customer Portals and ITSM Systems that Grow with You
The digitalization of workflows offers great opportunities – but only if the technology remains flexible and secure.
We digitalize and optimize processes, portals, and products in a modular and scalable way. Using our proven microservice architecture, we build portals that combine agility with stability — enabling fast development of new digital services and easy evolution of existing ones.
With extensive know-how, EPS helps companies align their digital offerings with customer needs and design them for long-term success.
Typical Use Cases
Digitalization of Customer or Partner Portals
When digitalization gains momentum, we take the wheel — not on autopilot, but with full focus on the future, customers, and innovation.
With agile thinking and digital expertise, we develop customer and enterprise portals that don’t just look good but also drive revenue, service, and growth.
Our proven EPS Microservice System is a flexible framework that allows quick adaptations and ensures the highest data security — guaranteed by established standards like OpenID and well-designed system architecture.
ITSM Engineering – Service Portals that Delight Customers
Happy customers spread the word — period.
But how do you achieve that? Through seamless digital experiences.
Our ITSM solutions focus on speed, transparency, and reliability — for delighted customers and efficient teams.
Whether it’s Service Request, Incident, or Change Management, our solutions based on Jira, Confluence, and OpsGenie measurably and sustainably improve your service processes.
Digital Solutions that Deliver Results
Fast to Market
MVPs in weeks, not months — working systems instead of slides.
Modular Scalability
Microservices instead of monoliths — start small, grow smart.
Open and Integrable
API-first, open standards (OIDC/OAuth) — clean ERP/CRM/AD integration.
No Dependencies
Clear interfaces, no vendor lock-in.
Ready-to-Use Components
SSO, reporting/PDF, notifications, payment (e.g. TWINT).
Secure Automation
CI/CD, rollbacks, monitoring — stable, measurable operations.
Cloud-Ready
Fast Azure environments for development, testing, and production.
Proven in Projects
Customer/partner portals, service processes, digital workflows.
One Partner for Everything
Architecture, implementation, operation — efficient and scalable.
Typical Use Cases
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Our Expert Team
Atlassian Certified Professional
Raphael Vogt
Your Next Step
Do you have a concrete use case or need a sparring partner for your digital strategy?
We’ll show you how your MVP can go live within just a few weeks.
FAQ's
What does digitalization mean?
Digitalization is the process of converting analog or physical processes, data, and documents into digital formats.
It goes beyond scanning documents — it’s about automating and optimizing business processes using digital technologies like apps, cloud solutions, and AI.
The goal: increase efficiency and enable new digital services.
Why is a flexible and secure customer portal essential for digitalization?
A customer portal is the foundation for digital services and business models.
It must be based on a flexible and secure framework — such as the EPS Microservice System — to allow future scalability and expansion.
Security is essential to prevent data leaks and protect your brand.
Standards like OpenID ensure secure access control.
How do I start digitalization in my company?
Start with a clear analysis of your current processes and define specific goals.
Then, set priorities and implement pilot projects.
Choosing the right technologies and software is key to sustainable success.
Cloud-based systems enable faster deployment and cost efficiency.
What are the benefits of digitalization for companies?
Digitalization enables remote data access, reduces physical storage needs, and boosts employee efficiency through automation.
It forms the basis for new business models, increases scalability and flexibility, and minimizes security risks with established standards and technologies.
