CAQ Siemens available offline via WPF client
Capture IRs offline thanks to WPF client
The CAQ Siemens does not have an offline solution that would allow for the recording of installation complaints (IR) on site. The CAQ Offline Solution closed this gap. Complaints can now be systematically recorded without an Internet connection. Furthermore, the Offline Soultion makes it possible to upload complaints after they have been submitted to CAQ, including attachments and status reports. To date, 140,000 IRs have been processed using the Offline Solution.
The whole was realized by EPS on the basis of the following components:
WPF Client (UI for plant project managers),
CAQ Business WebService (located in the DMZ and provides customer-specific access security),
CAQ Business Service (template management, synchronization to CAQ Siemens based on BizTalk),
CAQ Web Frontend (Create projects, documents and installation complaint templates for plant project managers)