Customer Portal / Company Portal
Lean and agile methods to building new customer services
Digitization offers endless opportunities to generate new customer services and develop innovative business models. In most cases, the basis is the customer portal (or company portal). The development of the list of services and their evaluation is a challenge for most. EPS specialists have already successfully supported many customers (SMEs and corporations) on this journey with their experience and broad know-how. When the day-to-day business makes it difficult to focus, an external "driver" with a new perspective ensures goal-oriented progress. We guarantee that with us, you are in the best hands.
The evaluation of these services has brought to light the highest customer needs. Now it is time to develop the business model canvas and define the MVP (minimum viable product), the personas and the target groups. In parallel, the system architecture can be designed and "challenged" by the various stakeholders. These methods have proven themselves in countless cases and EPS is fortunate to have employees with these skills in its ranks.
If you are now thinking that this will only happen in the rarest of cases, we are 100% with you. For this reason, you should make sure that your new customer portal is created on the basis of an extremely flexible and yet secure modular system such as the EPS Micro Service System. Using our services your customer portal will be able to absorb future extensions, adaptations and changes and your image will not be tarnished by a "data leak" . Furthermore, wherever your system comes into contact with the outside world, you should pay attention to established standards (eg OpenID) .
Quite challenging however, EPS provides these services and security. We looks forward to hearing from you!