Jira Service Desk

Best customer support

Give your customers the opportunity to contact you in a simple and systematic way.

Jira Service Desk is a platform where you can answer, analyze and process customer enquiries.

So that you too can offer a modern helpdesk, we are happy to provide you with our experience and help you to implement it in your company.

Take a look at the possible applications and how Jira Service Desk already increases customer communication and satisfaction.

Technical advice

Strong support

Would you like to offer a company-specific helpdesk?

Fast and pleasant support is an extremely important point for customer satisfaction. However, you will need the appropriate software to achieve this.

Please contact our employee, Tobias Kappeler.

Tobias Kappeler
Tobias Kappeler
Graduate in Business Information Technology FH
Head of Atlassian Team - Business Development
T +41 71 914 40 89

  • Strengths
  • Functions
  • Fields of application
  • Further information


  • Simple controlling
  • Facilitation in customer support
  • Modern designs
  • Service in different languages
  • Connection to Jira Software
  • Connection to Confluence (knowledge database)
  • Simple chat function

Our customers already using Jira Service Desk


Collaboration is so easy

Emil Egger Transport AG uses Confluence as intranet solution. This ensures a good quality management. With the project management software Jira it organizes its order processing and covers customer support with the help of the Jira Service Desk.



Everything organized

Safran Vectronix AG uses Jira to make order processing efficient. It also relies on Jira Service Desk to organize the internal support.